Website Address: www.isaacsweddings.co.uk
Business Name: Bentleys Restaurants Limited
Business Address For Data Enquiries: 7 Wherry Quay, Ipswich, Suffolk IP4 1AS
Business Telephone Number For Data Enquiries: 01473 284000
Date Last Revised: September 2023
This policy is in relation to how we collect, store and process personal data on our website. It covers the below main areas,
The website is kept up to date and uses a secure socket layer encryption (SSL) to ensure all data transmitted across the internet is encrypted. The database and website files are held on a server in a secure datacentre protected both physically and electronically by security process.
In all instances we do not share your data with any third party (unless otherwise stated) and only use it in direct relevance to the reason it was given to us in the first place.
In all instances we are happy to share with you what personal data we might have and you can contact us by phone or in writing at the details above.
We use contact forms on our website, this means that if you wish to contact us you can use the forms.
The form(s) will ask you for your name and email address. In some cases more information is collected which is relevant to the nature of the enquiry.
You will be asked if this is OK to process this information before you submit the form. Because we need this information to effectively respond we will not process the form without your permission.
Once you have submitted the information it will send an email to us where we will respond to you appropriately. We will delete the email when the enquiry has reached an end.
In some cases, we keep a version of the contact form in our website database so that we can ensure we have a copy of your original contact. This information is deleted within seven days; however, as we keep regular back ups of our website, please be aware that it could take up to 90 days before your details are fully deleted.
We only use your data in conjunction with the enquiry you made.
You may choose to restrict the collection or use of your personal information. You have the right to ask us to change or remove your personal information from our database at any time. You also have the right to request a copy of the information we hold about you in an easily accessible format and to have any inaccuracies corrected or removed. Please be aware, as we keep regular back ups of our website, if you have contacted us via our website, it could take up to 90 days before your details are removed fully. To do this, please write to us at Bentleys Restaurants Limited, 7 Wherry Quay, Ipswich, IP4 1AS or email office@Isaaclord.org.
From time to time, we may run marketing promotions in which we ask for your details to qualify for the promotion. These promotions may run online or in hard copy format. Some examples of our promotions include (but are not limited to) flyers and vouchers. We will only use your contact details for marketing purposes if you have opted in to receive these. If you submit your details, these will be stored securely, in line with current legislation.
You have the right to request that your personal data be changed or removed from our database at any time. You also have the right to request a copy of the details we hold about you and the opportunity to correct any inaccuracies or be removed. To do this, please write to us at Bentleys Restaurants Limited, 7 Wherry Quay, Ipswich, IP4 1AS or email firstname.lastname@example.org
We use Google analytics to track the number of visitors to our site. We have ensured that the data collected using Google Analytics is anonymous and that IP anonymization is employed.
Under the definitions outlined in the GDPR regulations we are the controller of data and not the processor of data. Google have the obligation to conform to the GDPR regulation.
To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
We used a third party booking platform called Design My Night. This is used for the booking of tables and domes at Isaacs, (when available to book) and our special events and gift vouchers. Details including the customer’s name, email address, telephone number, party size (if booking a table or dome) and names and payment details are stored within the system. Staff members access these details at Bentleys Restaurants for the sole purposes of managing your booking or voucher. Only if you have opted in to receive marketing communications from Bentleys Restaurants or Design My Night will your details be used for anything other than your booking.
CCTV is used throughout Isaacs to ensure the safety of our staff and customers. Signs are displayed throughout the venue to inform our customers of this.
CCTV images are securely stored, and only authorised staff members have access to these. We keep CCTV footage for 28 days, after which they are deleted. We only share CCTV footage with third parties when we are legally obliged to do so.
We use multiple firewall solutions that asks for your IP address before allowing access to our website. The firewall providers are the processor of this data and we can provide you with their contact information on request.
We backup the website on a regular basis, each of these backups will have a complete replica of the website, including the data stored within it.
The backups are managed by Krystal Hosting which use third party software to make the backups. Backups are done and stored remotely. Backups are a key element to business continuity and as such are a legitimate interest reason for processing and storing the data. We therefore do not need explicit permission to store process and store this data. We run full backups daily, which are kept for 31 days. Therefore, any request to remove personal data for any archived version can take up to 31 days to be processed.
Our website may contain links to other websites. Such sites are not governed by this privacy statement and we cannot be responsible for the protection and privacy of any information that you provide to that site. Please review the privacy statement applicable to every website and mobile app you visit.
Should you interact with us via social media, we may collect some of your social media content, such as posts, comments, or pictures, when it is in the public domain or when it has been sent to us in a private message. The sites we use and for these interactions and the management of them are listed below. For further information on how they process your data please see their own privacy policies.
Facebook - https://www.facebook.com/
Instagram - https://www.instagram.com/
Loomly - https://www.loomly.com/
Copyright © Isaacs Weddings 2021